Solventure sweetens the Demand & Supply Planning of Neuhaus in Arkieva

Nick Verstraete
Jun 11, 2019 2:34:44 PM

GHENT, BE – June 10 – Solventure, the provider and implementation partner of the Arkieva Supply Chain Software Suite, announced today that Neuhaus has chosen Solventure to implement the Arkieva Demand Planner and Arkieva Supply Planner (RCCP and MPS) solution in the organization.

Neuhaus, the inventor of the Belgian praline, is an international player within the premium segment of Belgian chocolate. With over 160 years of experience, Neuhaus is present in over 50 countries across the globe and through a network of own boutiques, airports & department stores such as Harrods, El Corte Inglés and De Bijenkorf, Neuhaus delivers the finest chocolates, created with the utmost care.

Edwin Candry, Director Process & ICT: “Neuhaus is a truly Belgian company and proud to be the inventor of the praline. To deal with our continuous growth, both in turnover as well as in complexity, it’s vitally important to be able to look 12 to 18 months in the future to understand the impact of strategic decisions. That’s why we decided to work together with Solventure”.

With Solventure, Neuhaus has chosen a long-term partner to integrate all supply chain processes in a structured way, facilitated by a best-of-breed S&OP tool. By implementing the Arkieva Demand Planner and Supply Planner, Neuhaus wants to improve their service level through increased proactive planning.

Julie Dault, Demand & Planning Manager states: “Growth is linked to a complexity increase: we create new pralines, new products, new packaging but without fully understanding the impact on our Supply Chain. This has brought us to a situation where we have planners overloaded with manual Excel work. It was clear we needed an integrated tool to support us”.

Edwin Candry continues: “The local presence of Solventure was an advantage for us. The team has shown a great understanding of our needs and we felt a natural fit with the people we met. I felt that I was talking to Supply Chain experts that have the knowledge of a tool that was the best fit for us. The fully integrated S&OP suite, Arkieva, is perfectly positioned to help us navigate through the complexity as more consumers worldwide start to discover our luxury chocolates”.

Prof. dr. Bram Desmet, CEO of Solventure is looking forward to starting this strong partnership with the local Belgian player Neuhaus: "Jointly working together with Neuhaus, we will accelerate the entire Supply Chain Planning process through an integrated solution and bring a strongly growing company like Neuhaus to a next level of Demand and Supply Planning”.

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