“The forecasting process has become easier for Sales because I’ve increased the segmentation. They provide very targeted input and can see how it is used. This creates trust and results in a demonstrably better forecast. Furthermore, the structured collaborative meetings enable us to identify and analyse bias; if our last estimate was incorrect, what was the cause of that and how can we avoid repeating that mistake? We now achieve much better customer service levels for our limited editions. I can show our production facilities that we have thought carefully about our forecast, and in the case of capacity restrictions it helps us to set the right priorities quickly. And as the icing on the cake, we now have proactive dialogue. If Sales notices a change in the market, they call me so that we can challenge the forecast together.”
Do you sometimes wonder how to improve your collaborative demand forecasting accuracy? Do you find it difficult to involve Sales and/or Finance in the process? Or are you looking for an S&OP solution that facilitates integral collaboration between Supply Chain, Sales and Finance?
If so, come to the ‘Road to S&OP Excellence 2018’ inspiration session in Hoevelaken (Netherlands) on 28 June.
Admission is free, but places are limited.